Refund & Cancellation Policy

  1. Order Cancellation: Orders can be canceled at any time before shipment. If the order is already shipped, please refer to the Refund section for further instructions.

  2. Refunds: Refunds will only be processed if the product is defective or damaged upon arrival. Customers must notify us within [X] days of receiving the product and provide photographic evidence.

  3. Exchange: We offer exchanges for damaged or incorrect items received. Please contact us within [X] days from the receipt of the product to initiate an exchange request.

  4. Non-returnable Items: Certain products, such as custom or personalized items, are non-returnable unless damaged upon delivery.

  5. Processing Time: Refunds and exchanges will be processed within [X] business days from approval. Refunds will be issued to the original payment method.